Junior Program Policies
Participation Policy: All sales are final. There will be no refunds.
During 2020-2021 session 4, 5 and 6 we are permitting one makeup per session. Makeups must take place during the session within which they were missed unless they occurred in the last week of that session in which case players have one week from the day they missed to make up as long as they are enrolled in the next session in full.
Please email us 24 hours in advance if your child will be missing a class, TMAcademy@upperdublinsportscenter.com and we will help you schedule your make up. NO DROPINS, you must schedule your make up in advance. Please note the color and name of your group to identify other makeup days and times.
You can request a clinic makeup in match play, but please note there are no makeups for for match play. In the case that the matchplay program is suspended on a particular day, makeups will be available in session 5.
If Montgomery County is placed in a STAY-AT-HOME, credit will be returned to your account for future Academy Clinics, matchplay, indoor open court time (at member rate) or Summer Camp.
Sales/Specials: Periodically we will offer additional discounts to early sign ups and/or commitment to more than one session and for early commitment. It is important to note that discounts are non-transferrable, cannot be combined with other offers, and only applied toward the session that was paid for. There are no switching of sessions allowed after registration
Clinic changes/sign-ups: If fewer than 2 players participate in a clinic, the club has the right to offer you alternative days/times. We may offer half an hour with a pro if three in clinic and two players do not show. If your child gets moved to a clinic with longer duration, with your permission, you will agree to pay additional rate.
Standards of Conduct: We expect coaches, players and parents of players to be considerate of others, display courteous behaviour on and off the court. Participants recognize the importance of following coaches instructions regarding safety, training, and COVID protocol. Management reserves the right to remove a player from a clinic to find alternative options for the player, or refuse admission in the event of disruption of class, misbehaviour or refusal to comply with the rules, terms and conditions outlined in this paragraph.
Collecting updated information/communications: We require your updated information/emergency contact information. Your child’s safety and giving them the best quality experience they deserve. With your updated information we can communicate to you in case of an emergency, keep you informed about upcoming specials, and letting you know your child’s progression.