Junior Program Policies
All sales are final. There will be no refunds. NO EXCEPTIONS.
We require your updated information/emergency contact information to allow us to contact you in the case of an emergency and inform you regarding specials and your Child's progress.
Periodically, we may offer specials for early sign ups and/or commitment to multiple sessions. Special offerings are non-transferable, cannot be combined with other offers, and can only apply to the session/period paid for.
Your child is entitled to 1 make-up class per Session (8 weeks or 6 weeks). Instructional Matchplay does NOT allow for make-up classes. NO EXCEPTIONS.
Make-Up Class Procedure: To be eligible for makeup you must notify Keith via email Keith@upperdublinsportscenter.com or call 215-696-3906 at least 24 hours in advance of the class your child will miss. Keith can schedule a make-up class for your child during the SAME SESSION. If your child misses the scheduled make-up date without notifying Keith at least 24 hours beforehand about the scheduling conflict, then they will forfeit the make-up class for that Session, as a no-show will block other kids who also are seeking make ups on the same date.
Clinic changes/sign-ups: If 2 or fewer players participate in a clinic, the club has the right to offer you alternative days/times or cancel the class for the remainder of the Session. We may offer a 30-minute lesson with the pro during the class time if three are signed up for clinic and only one player shows. If your child gets moved to a clinic with longer duration, with your permission, you will agree to pay additional rate.
We expect coaches, players and parents of players to be considerate of others, display courteous behavior on and off the court. Participants recognize the importance of following coaches' instructions regarding safety and training. Management reserves the right to remove a player from a clinic to find alternative options for the player or refuse admission in the event of disruption of class, misbehavior or refusal to comply with the rules, terms and conditions outlined in this paragraph.
Revised 7.15.2024